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To tune in anything on digitalnoise.com, you'll need to download and install the free
RealPlayer 8 Basic software from www.real.com
Look for the RealPlayer 8 BASIC version to install it for free.
Most problems with the d.TUNER (our webcast player) can be solved simply by reinstalling the RealPlayer software. Make sure it installs the plug-in into your regular browser.
RealPlayer can be installed on MacOS or Windows.
If you are using MacOS X, it is recommended that you install Netscape Navigator 4.76 into the "Classic" environment. Startup into MacOS 9.1, install Netscape Navigator, install RealPlayer 8 and then reboot into MacOS X.
If you are still having problems, you can email us at help@digitalnoise.com. Someone will try and hook you up. Please be sure to include as much information about your computer as possible (memory size, operating system, web browser and version, etc).
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